April 7, 2026 · SilkDots Editorial · 4 min read
SOLO vs AGENCY Account on SilkDots: Which Should You Choose?
A clear comparison of SOLO and AGENCY accounts on SilkDots — ad limits, workflows, verification, and which fits which kind of provider.
When you sign up to list on SilkDots, the first decision is the account type: SOLO or AGENCY. The choice affects how many listings you can post, how the workflow is structured, and which billing patterns make sense. This article walks through the differences so you can pick correctly the first time.
The short answer
If you are an individual provider posting your own listing, choose SOLO. If you represent multiple providers and need to manage their listings under one login, choose AGENCY.
That covers nine out of ten cases. The rest of the article is for the cases that aren't obvious.
Listing capacity
The most concrete difference is ad capacity:
| Account type | Default ad limit |
|---|---|
| SOLO | 1 active listing |
| AGENCY | 50 active listings |
Drafts don't count against the limit — you can keep drafts alive while you build them. A "limit" here means the number of ACTIVE, PAUSED, or PENDING listings under your account.
Admins can override the limit on a per-account basis if there is a legitimate reason, but the defaults are picked deliberately:
- A single human can realistically maintain one or two listings well. SOLO at 1 reflects that
- An agency representing a stable of providers needs significantly more capacity. 50 is generous for the vast majority of agencies
Workflow shape
The workflows diverge in subtle but important ways:
SOLO workflow:
- One person manages one listing
- Verification is the same person who appears in the photos
- Reviews accumulate against the single listing
- The wallet pays for boosts on that one listing
AGENCY workflow:
- One operator manages many listings
- Verification is per-listing — each provider verifies separately
- Reviews accumulate per-listing, not per-agency
- The wallet pays for boosts across all listings under the agency
A common confusion: AGENCY does not mean "agency-only verification." Each provider listing under an agency still needs to do the unique-code selfie. The agency account is just a container.
How the public sees them
On the public side, listings from both account types render identically. There is no "AGENCY" badge on a public profile card, nor a "SOLO" one. The only public-facing differences:
- Agency-listed profiles often display the agency name in the profile header, when the agency has filled it in
- Some agencies publish an agency website link alongside their listings
Clients filtering on the search page cannot filter by account type. They filter by verification, location, and other attributes — the underlying account type is invisible to them.
Verification, again
It is worth restating because it is the most-asked question: AGENCY accounts do not skip verification. Every listing's verification process is identical regardless of account type. The unique-code selfie, the moderator review, the badge — all the same.
This is intentional. If an agency could blanket-verify multiple listings without per-provider proof, the badge would lose its meaning.
Pricing and billing
Both account types use the same wallet model. Both pay per boost from wallet credit. There is no SOLO/AGENCY pricing tier on the platform — the underlying boost rates are uniform.
What differs is volume. An agency boosting 10 listings simultaneously will burn through wallet credit faster than a SOLO provider boosting one. The math is the same; the totals scale.
Switching between account types
Account type is set at signup but can be changed later by admin request. The most common reasons providers switch:
- A SOLO provider takes on a partner and wants to manage two listings → switch to AGENCY
- An AGENCY narrows down to a single representative provider → switch to SOLO
Switching does not affect existing listings, reviews, or wallet balance. It only changes the ad-limit and the agency-name field on profiles.
Sign-up flow for each
The right entry points:
- Solo providers: register/solo
- Agencies: register/agency
The agency form asks for an agency name and (optionally) an agency website. The solo form skips those fields. Otherwise the flows are equivalent.
Frequently asked questions
Can a SOLO account post for someone else? Technically yes, but if you are managing listings on behalf of others, AGENCY is the right account type. SOLO at 1 listing limits how far that scales.
Can an AGENCY listing also be the agency owner's personal listing? Yes. The agency owner can have a listing under their own AGENCY account. Verification is still per-listing.
What happens to listings if I switch from AGENCY to SOLO? Listings beyond the SOLO limit get deactivated, not deleted. You can reactivate them by switching back or by having admin raise your limit.
Can I have both a SOLO and an AGENCY account? Each email can only own one account. If you genuinely need both, use separate email addresses — but in practice, AGENCY covers both use cases.
The compact framing: SOLO is for one person, one listing. AGENCY is for one operator, many listings. The verification badge, the public listing format, and the wallet model are all uniform across both — the only real differences are scale and workflow.